Troubleshooting

Troubleshooting

An IP Address Is Assigned, but the Internet Is Unreachable

If the Ethernet interface has an IP address but cannot reach the internet:

1. Go to Networking > WAN > Multiple WAN > Interface > Action.
2. Check whether the Ping Target needs to be changed.
3. Set the Ping Target to the Google DNS server at 8.8.8.8.

No Link Light After Connecting Ethernet, or the Link Speed Drops

This may be caused by network-interface compatibility between OOS and the other network device. Try the following in order:

1. Connect the cable to a different port on the network device.
2. Place a hub or switch between OOS and the network device.